Workshop Program (Dec. 9, 4:30-6:00 pm, Abu Dhabi Time, Room CS 9)

9th Dec. 4:30-4:35 pm
Welcome from the organizers.
Prof. Raju Vatsavai (NCSU) and Dr. Chris Symons (Lirio)
9th Dec. 4:35-5:35 pm Technical Session (Session Chair: Dr. Raju Vatsavai)
4:35-4:55 Kadhim Hayawi and SAKIB SHAHRIAR.
"Care-by-Design: Enhancing Customer Experience through Empathetic AI Chatbots"
4:55-5:15 Andrew Starnes and Clayton Webster.
"Mamba for Scalable and Efficient Personalized Recommendations"
5:15-5:35 Venkataramana Kini.
"Customer Engagement Driven Propensity Model for Home Page Composition"
5:35-6:00 Keynote Talk
Clayton Webster.
"Advancing personalized recommendation with reinforcement learning techniques"
6:00- Closing Remarks.
Prof. Raju Vatsavai and Dr. Chris Symons